FREQUENT QUESTIONS

Thank you for reading this section, please read the frequently asked questions before sending us an email, the answer you needed may be found here.

1. Product selection

  • Choose product
  • Immediate display of the product price
  • Visualization of the foreseeable delivery time

2. Make the order

  • Check the chosen product in the basket
  • Enter personal reference
  • Coupon (if available)

3. Address input

  • Enter billing address
  • Select delivery address
  • Select sender address

4. Choose methods of payment AND shipping:

  • Payment method 
  • Shipping Method

5. Submit order

  • Click on the “Buy” button
  • You will immediately receive a confirmation of your order by email.
  • Possibility of registration in the electronic bulletin

6. Transmit printing data

  • Transmit print data by clicking on “go to data upload”
  • Or follow data upload link
  • Your print data is checked online

7. Production and shipping

  • Start of production after entry of payment and printable data
  • Confirmation by email when the merchandise leaves our plant Shipment of merchandise
  • Sending the invoice by email

It is possible to cancel an order before we receive payment and print data. Log in to your customer account. Go to the order overview and choose for the desired order, under “Details & actions” on the right the option “Cancel order ».

Login to your customer account. Go to the order summary. You will find the current status

You can contact us by email with the photo of the product: perlesabalorios@gmail.com

Click on the online shop at the top right, in the “Login” area, on “register”. Enter your email address in the field provided and create a password for your account.

We can accept to change delivery address before the product you ordered sending out, therefore, you need to send email or call us for checking.